Refund Policy
At Everysteps, we want you to be fully satisfied with your purchase. If for any reason you are not happy, we offer a 30-day return policy. This means you have 30 days from the date of receiving your order to request a return.
Eligibility for Returns
To be eligible for a return, the item must be:
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In the same condition that you received it
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Unworn or unused
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With all original tags attached
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In its original packaging
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Accompanied by the receipt or proof of purchase
Damages & Issues
Please inspect your order upon delivery. If your item is defective, damaged, or if you receive the wrong product, contact us immediately so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of products are not eligible for return, including:
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Custom or personalized products
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Personal care items (e.g., beauty products)
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Hazardous materials, flammable liquids, or gases
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Sale items and gift cards
If you have any doubts about whether your item qualifies for a return, please contact us before initiating the process.
Exchanges
The fastest way to get what you want is to return the item you have, and once your return is accepted, place a new order for the desired product.
European Union 14-Day Cooling-Off Period
If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, without providing a reason. The returned item must meet the same eligibility conditions listed above.
Refunds
Once we receive and inspect your return, we will notify you about the approval status. If approved, your refund will be issued to your original payment method within 10 business days.
Please note:
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It may take additional time for your bank or credit card provider to process and post the refund.
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If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at everysteps.in@gmail.com.
📧 Email: everysteps.in@gmail.com
